Charlottetown Physio

TO OUR VALUED PATIENTS:

These are unprecedented times in healthcare and we recognize the critical role that physiotherapists play in the health and well-being of Islanders. At Charlottetown Physiotherapy, our number one priority has always been the health and safety of our patients! We can assure you that we are doing everything we can to ensure our clinic is a safe place and we are strictly following guidelines set out by the Chief Public Health Officer of Prince Edward Island.

We encourage you to check here for information about the standards and guidelines governing our physiotherapy practice during these COVID times. In addition to triaging patients, we are doing the following to ensure patient safety:

Patient Screening
- Actively screening patients at the time of booking, by asking about recent travel, symptoms of cough, runny nose, sore throat, fever, difficulty breathing, loss of smell, and if you have been tested for COVID-19
- Patients will be re-screened again upon the arrival of their appointment and will be asked to wash their hands with soap and water or use hand sanitizer supplied at the clinic
- Unless completely necessary, patients should come alone to their appointments
- Patients must cancel their appointments if they are experiencing COVID-19 symptoms

Physical Distancing
- Physical distancing between clients and staff (excluding the therapist) is a minimum of 2 meters apart including the
reception area, waiting room seating, beds, and physical exercises areas
- Staffing is reduced and arrival times of patients will be staggered

Environmental Cleaning
- Strict cleaning policies have been implemented for the safety of our patients with hospital-grade disinfectants
- Beds, carts, exercise equipment, and all other instruments will be cleaned after each use
- Doors, countertops, chairs, and bathrooms will be cleaned hourly

Hand Hygiene & Personal Protective Equipment
- Each staff member maintains rigorous personal hygiene standards for every patient interaction including handwashing with soap and water between patients
- Personal Protective Equipment including gowns, gloves, and masks are available for both staff and clients (if requested)

Thank you for being a valued patient of Charlottetown Physiotherapy. We appreciate your continued trust and confidence. Together, we can overcome these challenging circumstances and continue your path to greater health and wellness! We look forward to taking care of you at your next scheduled appointment.

Please feel free to contact us if you have, and questions or concerns!

28 Garfield Street,

Charlottetown,

Prince Edward Island