If you are covered under one of the above companies, a portion of your treatments will most likely be covered. Simply bring your card to your first appointment, and our office manager will set up the billing process for you. We will determine how much your plan covers for your treatments, and you will be responsible to pay any costs not covered by your insurance plan.

If you are covered by a company that does not allow direct billing, you will be responsible to pay for your treatments in full, and then submit your receipts yourself for reimbursement.

Our Fees:

For more informtion on fees or billing, please contact our administrative staff at 902.566.2700.

Please note:

• Physiotherapy services are tax-free
• Charlottetown Physio accepts Visa, MasterCard, Debit and Cash

Can I pay out-of-pocket for physiotherapy?

Many patients do pay out-of-pocket for therapy. Physiotherapy fees paid directly by a patient are tax free and qualify as a medical expense for income tax purposes.

Workers Compensation Board of PEI (WCBPEI) Patients

Were you injured at work? If so, advise your employer and ensure that a claim is filed with the Worker’s Compensation Board (WCBPEI). Both you and your employer will have to fill out information for WCBPEI.

• You must see a physiotherapist or doctor who will also file your WCBPEI paperwork after completing an examination
• We are an accredited Physical Therapy Provider. Your first assessment and treatment are covered by WCBPEI. We will need authorization from WCBPEI for further treatments. You can help speed up the process by reporting your injury and completing all paperwork immediately. There are specific WCBPEI guidelines in the number of treatments you will receive according to your injuries.

Motor Vehicle Collision Insurance

Have you been injured in a motor vehicle collision? If so, there are a few steps to follow:

• Report the accident to your insurer.
• It is important to note that you can choose your provider, not necessarily the one recommended by your insurance company
• See your family physician. They can rule out severe injuries and prescribe appropriate medications.
• Our office staff are knowledgeable in insurance billing and will be there to assist you.